Decomissioning of webservice endpoint - wsconnect.intele.com

Puzzel will soon decommission the SOAP API endpoint at https://wsconnect.intele.com/WebServices3/PulseAgent.svc.

Any customers still using this API must migrate to the new REST API described at https://developer.puzzel.com. The same functionality is available through the new API, but existing code must be rewritten as the syntax of the new API is different. There is a correlation between most methods in the two API`s and it is also possible to test the new API online at https://developer.puzzel.com.

Customers using the new API can authenticate with the same credentials and privileges will be the same.

 

Paths to some commonly used methods are listed below.

 

Authenticating with the API:

Authenticating has now been moved to a separate endpoint described here: https://auth.puzzel.com/swagger/ui/index#

POST /api/authenticate/LogIn                   (Basic operation for logging on)

 

Queue information:

GET /{customerKey}/visualqueues             (To get a list of existing queues)

GET /{customerKey}/visualqueues/…         (For other information about one or many queues)

 

User information:

GET /{customerKey}/users                          (To get a list of existing users)

GET /{customerKey}/users/…                      (For other information about one or many users)

 

 

Adding a request (like an email) to queue:

POST /{customerKey}/requests

 

Ordering a callout from the system:

POST /{customerKey}/users/{userId}/callout

 

There are also many methods not referenced here. Please contact Puzzel support if you need help migrating to the new API.

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