Partner Connect SIP Trunk (over Intenet)

The Puzzel Partner Connect SIP Trunk is Puzzels most cost effective way of establishing connectivity with Puzzels data centers. The Communication is done over Internet, but with encryption options (Secure SIP as standard and IP Sec as optional). Based on experience, the Quality is often more than good enough. A strategy for partners that want to have a cost effective type of connectivity can be to start with this product and later move to other connectivity options if the Quality doesn’t meet the Expected standards.

Puzzel Partner Connect SIP Trunk works with VoIP phone systems (Voice Over Internet Protocol) and is based on is based on the Session Initiation Protocol (SIP) protocol: RFC 3261, RFC 2543. Puzzel Partner Connect SIP Trunk enables a prolonged lifetime of previous investments in your Enterprise PBX solution and integrates the agents’ local client (desktop- or softphone) to the Puzzel Contact Centre Solution.

Various business models can be offered to the Partner, price per channel, agent or minute. Default is a fixed price for a bundle of 150 channels. 

Configuration options:

Standard Configuration

Standard configuration is included in the Setup fee. Setting details can be found in this document: 

Custom Configuration

Custom Configuration of The Puzzel SIP Express Connect SIP Trunk when Customer requirements deviate from our standard configuration. Includes up to 8 hours of extra configuration. This package is an ad-on to the Standard configuration. If the Configuration exceeds 8 hours, additional packages must be purchased by the Customer. 

IP Sec Configuration

IP sec configuration for the Puzzel Express Connect SIP Trunk to encrypt all data send between the end-points of the Trunk, price per IP Sec Tunnel. This package is an ad-on to the Standard configuration.

Change of excisting configuration

Change to the excisting configuration of the Puzzel Express Connect SIP Trunk. Includes up to 8 hours of extra configuration.

 

Order forms

When a quote is placed as an order, the Puzzel Partner Connect SIP Trunk order form must be included.

For Puzzel UK Partners only, with solution configured on Azure UK, please use this order form:

 For other Puzzel Partners with solution configured on Puzzel Oslo Data Centers, please use this order form:

 

Published

04/03/2022 - 12:48

Last updated

22/06/2022 - 11:58
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