The IP address associated with api.puzzel.com will soon change as part of ongoing efforts to improve the reliability of api.puzzel.com. These changes may necessitate customers and/or partners to make changes in their firewall's outbound rules to ensure uninterrupted service.
From 24th August 2021, we will change the IP address of api.puzzel.com
- from current IP 18.104.22.168
- to the new IP address of 22.214.171.124
Customers who have whitelisted the IP address and are using API integrations towards Puzzel behind a firewall, must ensure that they have whitelisted the new IP address. To reach our private cloud IP network we recommend adding prefix 126.96.36.199/22 prior to the specified date.
As a standard, Puzzel recommends allowing traffic to all sub-domains under puzzel.com: https://*.puzzel.com.
If you are unsure of what this means to you, please contact your IT department.