In line with Verint’s end-of-life of its partner-hosted (ASP) platform, Puzzel will end-of-life our hosted Verint solutions at the end of December 2026.Key date- End of life (EOL): 31 December 2026 After this date, Puzzel will no longer host or operate the Verint-based service.Your optionsYou have two paths available:
Announcements
A piece of information to our customers that has happened or about to happen.
Presence Hub is no longer under active development. No new features or enhancements will be added.Presence Hub relies on third-party APIs. Changes or deprecations in these APIs may result in reduced functionality or services no longer being offered.
Improved Search Experience in Puzzel Knowledgebase
We have updated the search engine to deliver faster, more accurate results.
The new search engine now:
Puzzel is committed to delivering modern, unified solutions that help our customers capture feedback seamlessly across every channel.
Over the past year, we have gradually moved towards more agile and frequent release practices. We are now in a position where most of our products follow a Continuous Integration/Continuous Delivery (CI/CD) model, meaning that new features and improvements can be released at any time, without waiting for scheduled maintenance windows.
Puzzel ID is a powerful identity and access management solution for Puzzel applications, aiming to substitute existing Puzzel sign-in during 2025. To this effect, Puzzel is opening a Puzzel ID Adoption Window, effective from the 8th of April until June 30th.