Release Notes

Archive of release notes containing new features and feature updates for all products.

Preliminary Release Notes Puzzel Case Management June 17th 2025

  • Puzzel Case Management

Release Notes Puzzel Contact Centre Chat (New) June 16th 2025

  • Puzzel Contact Centre

Release Notes Puzzel Contact Centre Chat (New) June 10th 2025

  • Puzzel Contact Centre

Release Notes, June 10th/11th, 2025

  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes – Puzzel AI Hub (2025.2.0)

  • Puzzel AI Hub

Release Notes, May 27th/28th, 2025

  • Puzzel Case Management
  • Puzzel Contact Centre

Release Notes, May 13th/14th, 2025

  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes, April 29th/30th, 2025

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes, April 15th/16th, 2025

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes Puzzel AI Hub (2025.1.7)

  • Puzzel AI Hub