Puzzel is committed to delivering modern, unified solutions that help our customers capture feedback seamlessly across every channel.

As part of this journey, we are retiring our legacy Bot Gateway. Bot Gateway will reach End of Life on December 31st, 2025.

The Puzzel Communication Hub, already in use by most of our customers with third-party bots, offers a superior experience.

If you have any questions, please get in touch with Puzzel Support, who will be happy to assist you.