Suspending Twitter Support for Puzzel Contact Centre and Puzzel Case Management

Changes in Twitter’s new API commercial offering, effective from the 29th of April 2023, include the termination of premium subscriptions. This impacts Puzzel’s ability to support Twitter as a messaging channel for the Puzzel Contact Centre platform.

As a result, we will be suspending support for Twitter, effective from the 29th of April, 2023. 


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