The changes made in this release concern Puzzel Sales Intelligence (S2). 

Note that some of these features may require a customised set-up before they can be activated. In addition, some features may have a set-up and/or monthly cost element associated to it. 

Puzzel Sales Intelligence

General change:

• The Silent Call Treatment has been changed, to remove the 24 hour delay if several contact attempts take place. 

New Agent-UI:

• A new date/time picker has been introduced. This fixes the issues with 12H/24H. 
• Improvements for the booking process have been rolled out. It is now easier to set start and end date for a booking by introducing meeting length. This will also includes UI improvements. 
• A general customer card validation feature will be introduced as a plugin. Implementation/setup is made on request from our customers. 
• The "My Latest List" in agent start page has been updated with a user-memory between different browsers and sessions.
• The new user interface includes a new auto-logout feature.
• Updated dashboard-realtime-connector. To make the connection more stable.
• General UI improvements to Customer information, Contacts manager, Seminar bookings and Telephony Panel.
• The generic e-sign process is converted to the new UI.
• Personal calendar. New list-view is added to view personal calendar contents as a list.