Note that some of these features may require a customised set-up before they can be activated. In addition, some features may have a set-up and/or monthly cost element associated to it. 

Puzzel Sales Intelligence

Release Notes for the June maintenance window

• Technical improvements in the call blending feature used with forced preview, extends agents availability for inbound calls. *
• Project scheduler, UI-changes Admin tool. Fix for project availability in new Agent UI.
• New UI: Offers/Orders, fix of issue with price updates when copying Offers. *
• Dashboard, a new real time message cluster is available for all customers. This fixes dashboard update issues experienced earlier during spring and applies to both agent and wallboard dashboard. *
• GDPR Offers/Orders, added a new rule to set a deletion date relative to order/offer date some time in history.
• New UI: Date time picker for bookings and callbacks. Fixed issue with language support. 
• New UI: Fixed syntax for some time periods in new agent UI. 
• New UI: Calendar width issue in some resolutions
• New UI: Minor UI-fixes for misaligned headers 

*Already in production