Assign & View tickets faster
You can now assign and open a ticket in one simple step.
When hovering over a ticket in the list, a new “Assign & View” button is available. Clicking this will automatically assign the ticket to you and open it directly in the ticket view.
This reduces the number of clicks needed and helps you start working on tickets more quickly.
Centralised view for integration errors
Admins can now access a dedicated page that provides a complete overview of all integration errors in one place. This can be found at Settings / Integrations / Outbound integrations / Webhooks.
The new view makes it easier to identify, investigate, and resolve issues with powerful filtering and sorting options. You can filter errors by webhook, error message, and time range, as well as sort by any column to quickly find what you need.
Pagination is supported with flexible page sizes (10, 50, or 100 results per page), making it easy to navigate large volumes of errors.