Pricing Professional Services

Puzzel’s standard prices for professional services is described below.

Small changes: The charges and the target completion times for small changes performed by Support, as described in Puzzel’s Service Level Agreement, are listed below (Please note that the charges for Standard, Quick, One Day and Urgent Change are for the first 30 minutes of engineering. Additional charges will apply if a change requires an additional (technical) hours of engineering or requires activation outside Puzzel's opening hours.)

Other professional services are charged by commenced hours.

All prices are stated excluding value added tax.

Norway

Name Charge Description
Standard Change 1200,- Completed within 5 Working Days
Quick Change 2300,- Completed within 3 Working Days
One Day Change 3500,- Commenced within 1 Working Day
Urgent Change 7500,- Commenced within 1 Working Hour
Out of Hours Change 3600,-

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour 1550,- Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording 600,- Charge per soundfile recorded by Puzzel 

 

Denmark

Name Charge Description
Standard Change 950,- Completed within 5 Working Days
Quick Change 1900,- Completed within 3 Working Days
One Day Change 3100,- Commenced within 1 Working Day
Urgent Change 5800,- Commenced within 1 Working Hour
Out of Hours Change 3000,-

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour 1150,- Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording 600,- Charge per soundfile recorded by Puzzel 

 

Sweden

Name Charge Description
Standard Change 1200,- Completed within 5 Working Days
Quick Change 2300,- Completed within 3 Working Days
One Day Change 3500,- Commenced within 1 Working Day
Urgent Change 7500,- Commenced within 1 Working Hour
Out of Hours Change 3600,-

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour 1550,- Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording 600,- Charge per soundfile recorded by Puzzel 

 

UK

Name Charge Description
Standard Change £ 115 Completed within 5 Working Days
Quick Change £ 230 Completed within 3 Working Days
One Day Change £ 350 Commenced within 1 Working Day
Urgent Change £ 750 Commenced within 1 Working Hour
Out of Hours Change £ 360

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour £ 155 Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording £ 60 Charge per soundfile recorded by Puzzel 

 

Finland

Name Charge Description
Standard Change € 115 Completed within 5 Working Days
Quick Change € 230 Completed within 3 Working Days
One Day Change € 350 Commenced within 1 Working Day
Urgent Change € 750 Commenced within 1 Working Hour
Out of Hours Change € 360

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour € 132 Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording € 60 Charge per soundfile recorded by Puzzel 

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