Puzzel’s standard prices for professional services is described below.
Small changes: The charges and the target completion times for small changes performed by Support, as described in Puzzel’s Service Level Agreement, are listed below (Please note that the charges for Standard, Quick, One Day and Urgent Change are for the first 30 minutes of engineering. Additional charges will apply if a change requires an additional (technical) hours of engineering or requires activation outside Puzzel's opening hours.)
Other professional services are charged by commenced hours.
All prices are stated excluding value added tax.
Norway
| Name | Charge | Description |
|---|---|---|
| Standard Change | 1200,- | Completed within 5 Working Days |
| Quick Change | 2300,- | Completed within 3 Working Days |
| One Day Change | 3500,- | Commenced within 1 Working Day |
| Urgent Change | 7500,- | Commenced within 1 Working Hour |
| Out of Hours Change | 3600,- |
Additional charge for changes activated outside Puzzel's opening hours |
| Technical Hour | 1550,- | Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering |
| Soundfile Recording | 600,- | Charge per soundfile recorded by Puzzel |
Denmark
| Name | Charge | Description |
|---|---|---|
| Standard Change | 950,- | Completed within 5 Working Days |
| Quick Change | 1900,- | Completed within 3 Working Days |
| One Day Change | 3100,- | Commenced within 1 Working Day |
| Urgent Change | 5800,- | Commenced within 1 Working Hour |
| Out of Hours Change | 3000,- |
Additional charge for changes activated outside Puzzel's opening hours |
| Technical Hour | 1150,- | Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering |
| Soundfile Recording | 600,- | Charge per soundfile recorded by Puzzel |
Sweden
| Name | Charge | Description |
|---|---|---|
| Standard Change | 1200,- | Completed within 5 Working Days |
| Quick Change | 2300,- | Completed within 3 Working Days |
| One Day Change | 3500,- | Commenced within 1 Working Day |
| Urgent Change | 7500,- | Commenced within 1 Working Hour |
| Out of Hours Change | 3600,- |
Additional charge for changes activated outside Puzzel's opening hours |
| Technical Hour | 1550,- | Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering |
| Soundfile Recording | 600,- | Charge per soundfile recorded by Puzzel |
UK
| Name | Charge | Description |
|---|---|---|
| Standard Change | £ 115 | Completed within 5 Working Days |
| Quick Change | £ 230 | Completed within 3 Working Days |
| One Day Change | £ 350 | Commenced within 1 Working Day |
| Urgent Change | £ 750 | Commenced within 1 Working Hour |
| Out of Hours Change | £ 360 |
Additional charge for changes activated outside Puzzel's opening hours |
| Technical Hour | £ 155 | Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering |
| Soundfile Recording | £ 60 | Charge per soundfile recorded by Puzzel |
Finland
| Name | Charge | Description |
|---|---|---|
| Standard Change | € 115 | Completed within 5 Working Days |
| Quick Change | € 230 | Completed within 3 Working Days |
| One Day Change | € 350 | Commenced within 1 Working Day |
| Urgent Change | € 750 | Commenced within 1 Working Hour |
| Out of Hours Change | € 360 |
Additional charge for changes activated outside Puzzel's opening hours |
| Technical Hour | € 132 | Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering |
| Soundfile Recording | € 60 | Charge per soundfile recorded by Puzzel |