Pricing Professional Services

Puzzel’s standard prices for professional services is described below.

Small changes: The charges and the target completion times for small changes performed by Support, as described in Puzzel’s Service Level Agreement, are listed below (Please note that the charges for Standard, Quick, One Day and Urgent Change are for the first 30 minutes of engineering. Additional charges will apply if a change requires an additional (technical) hours of engineering or requires activation outside Puzzel's opening hours.)

Other professional services are charged by commenced hours.

All prices are stated excluding value added tax.

Norway

Name Charge Description
Standard Change 1100,- Completed within 5 Working Days
Quick Change 2100,- Completed within 3 Working Days
One Day Change 3150,- Commenced within 1 Working Day
Urgent Change 6850,- Commenced within 1 Working Hour
Out of Hours Change 3300,-

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour 1400,- Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording 550,- Charge per soundfile recorded by Puzzel 

 

Denmark

Name Charge Description
Standard Change 850,- Completed within 5 Working Days
Quick Change 1700,- Completed within 3 Working Days
One Day Change 2800,- Commenced within 1 Working Day
Urgent Change 5300,- Commenced within 1 Working Hour
Out of Hours Change 2700,-

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour 1050,- Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording 550,- Charge per soundfile recorded by Puzzel 

 

Sweden

Name Charge Description
Standard Change 1100,- Completed within 5 Working Days
Quick Change 2100,- Completed within 3 Working Days
One Day Change 3150,- Commenced within 1 Working Day
Urgent Change 6850,- Commenced within 1 Working Hour
Out of Hours Change 3300,-

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour 1400,- Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording 550,- Charge per soundfile recorded by Puzzel 

 

UK

Name Charge Description
Standard Change £ 105 Completed within 5 Working Days
Quick Change £ 210 Completed within 3 Working Days
One Day Change £ 320 Commenced within 1 Working Day
Urgent Change £ 680 Commenced within 1 Working Hour
Out of Hours Change £ 325

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour £ 140 Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording £ 55 Charge per soundfile recorded by Puzzel 

 

Finland

Name Charge Description
Standard Change € 105 Completed within 5 Working Days
Quick Change € 210 Completed within 3 Working Days
One Day Change € 320 Commenced within 1 Working Day
Urgent Change € 680 Commenced within 1 Working Hour
Out of Hours Change € 325

Additional charge for changes activated outside Puzzel's opening hours

Technical Hour € 120 Hourly rates for Professional Service including additional charges for changes requiring >30 minutes engineering
Soundfile Recording € 55 Charge per soundfile recorded by Puzzel 

Published

19/08/2020 - 10:58

Last updated

11/01/2022 - 10:50