Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Scheduling and Adherence
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Social Media / Social Messaging
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application / Tabs / Contacts Tab
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application / Tabs / Contacts Tab
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application
… uw status altijd weer naar “Beschikbaar” veranderen. Bezig Wanneer uw telefoon bezet is ( u bent in een uitgaand … gesprek / iemand belde u op uw directe telefoon) of wanneer u een verzoek hebt afgewezen (e-mail, sociale media, … U hebt deze status gedurende X seconden. (normaal 1-30) Pauze Vertegenwoordiger is aangemeld, maar staat op …
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application / Logging on
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application / Logging on
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application / Logging on
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application / Logging on
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application / Logging on