1896 results found

… - required property required/optional description type required The type of rich content. Should be set to … will be interleaved creating unpredictable results. Warning: This should not be used to set initial values for the richContent or for any other hacks. Warning: This feature should only be used for testing flows. …

… This error is related to the callVisitorApi command. The specified function was not found on window.pzl.api error|executionError This error is related to the callVisitorApi command. The called api function threw an error during …

… settings   Click the  labels  tab From here, there are four types of scorecard/reporting labels that you can configure. Line item categories; Contact types; Contact channels; and, Evaluation modes. (1) Line … simply click the Inactive status pill. (2) Contact types Clicking the info icon reveals more information about …

… and the new product documentation is available here . Case types are containers that defines a case, suggests actions, … and details the outcomes or closures. Creating a new case type To create a new case type, Go to Configure -> Case types -> click on the icon …

… that matches any URL, and has an outcome configured to always trigger a generic start interaction panel. More complex … This can be achieved by enabling the option “Always evaluate this rule” (see Fig 1 above). All rules with … “total_sum” in the visitor’s browser is >1000   Open image-20250612-122121.png   … Rules engine for Chat (new) …

… table.   Some more info to be found here . Column Name Datatype Description result_code Char (2) Primary key. Currently … Default exit used 2) For event type ‘q’: Deleted (request was deleted from queue) e Error f The queue was full (event type = 'q') h Hang-up - the call was …

… and “Group” (Entra ID group). So, as an example, if you want a rule to execute when a new user is created you would … are added belonging to AD different groups. Due to the way Entra ID provisioning works, users are first created … SCIM attributes, please refer to RFC7643 Section 4 . If you want to make rule that depends on a users group membership …

… within all calls/written requests. Column Name Datatype Description rec_id Int Primary key. Internal, … a Conversation event), in seconds. Includes time the caller was on hold, if any. dte_speak_start datetime The date/time … will be - the access number the caller called (or was forwarded to). - for chat, it’s the Puzzel id of the …

… { "$schema": "http://json-schema.org/draft-04/schema#", "type": "object", "properties": { "Categories": { "type": "array", "items": { "type": "object", "properties": { "Category": { "type": …

… Select the category/section in the left panel you want the article to be in (since an article must belong to a … current date and time is selected Select the language you want ot create the article in from the drop down menu Click … view count. To delete an article, select the article you want to delete to open in the editor and click on the delete …

… task to any agent on a selected task queue You can always add a scheduled task into your calendar and later …

… }, { "Field": "Free Text 2", "JsonQuery": … the index of the first occurrence found when searching backwards. ArrayAction Property   Type   Description   … information is comprehensive and up-to-date. Please be aware that the 'Outbound Integrations', 'Event Rules', and …

… user, untick the inherit box and set the desired values you want for that user Please note that if you for a single user … and the company has inherited the value:   If your company wants another value for Busy timeout, untick Inherit and … group or user " on top of page Users - Products. IN the modal that opens, you can select a user group and possibly a …

… If the current request and the related has different media types, the Type listbox shows All media types. You can also select Type All media types and then …

… the system will call the number/agent/contact you want to call. When in an outbound call, most of the call … given number? Chose any search source, enter the number you want to call and click on the call button. How to call an … Agent as a search source, enter the name of the agent you want to call, and press enter or click on the search button. …