Puzzel is announcing we will not longer support Connect Desktop Client, effective October 8th, 2024.

The reason for this change relates to security vulnerabilities identified due to the client using an old version of Chromium to act as a browser.

There is the alternative of the Agent Application, https://agent.puzzel.com/ or https://app.puzzel.com/agent for customers that have Puzzel ID enabled.

Please find here a video illustrating how to use the Puzzel Agent Application.

To identify users with the specific Client Type, please see here.

We kindly ask customers to contact customer.success@puzzel.com to confirm Connect Desktop Client is no longer in use.