Puzzel Contact Center – Raw data v1.7 upgrade April 20th

Ref. the Raw data 1.7. release notes published on February 4th 2021. 

We plan to upgrade all customers' Puzzel Raw data sql databases (not yet using v1.7) to v1.7 in the evening of April 20th 2021. We expect only a few minutes down-time per customer, and the new version is backwards compatible. The Raw data documentation can be found here.

The planned change of domain from intele.com to puzzel.com for the Raw data servers that still use intele.com is postponed, probably to May 4th. 

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