Release Notes

Archive of release notes containing new features and feature updates for all products.

Preliminary Release Notes, April 15th/16th, 2025

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes Puzzel AI Hub (2025.1.7)

  • Puzzel AI Hub

Release Notes Puzzel AI Hub (2025.1.1-2025.1.6)

  • Puzzel AI Hub

Preliminary Release Notes, April 1st, 2025

  • Puzzel Case Management
  • Puzzel Contact Centre

Release Notes, March 18th/19th, 2025

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes Puzzel AI Hub, February 25th/26th, March 11/3 2025

  • Puzzel AI Hub

Release Notes, February 18th/19th, 2025

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes, February 4th, 2025

  • Puzzel Contact Centre

Release Notes, January 27th/February 4th, 2025

  • Puzzel Case Management

Release Notes for Raw data v2.4.1, February 2025

  • Puzzel Contact Centre