Release Notes

Archive of release notes containing new features and feature updates for all products.

Preliminary Release Notes, 17 March 2026

  • Puzzel Contact Centre

Release Notes Puzzel Case Management March 12th 2026

Puzzel Virtual Agents – Release Notes 2026.8.0

  • Puzzel AI Hub

Release Notes Puzzel Case Management March 9th 2026

  • Puzzel Case Management

Release Notes Puzzel Case Management March 2nd 2026

  • Puzzel Case Management

Release notes 3 March 2026

  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes Puzzel Case Management February 24th 2026

  • Puzzel Case Management

Release Notes Puzzel Case Management February 19th 2026

  • Puzzel Case Management

Legacy Knowledge Base Upgrade Notice

Release Notes, 17 February 2026

  • Puzzel Contact Centre