Release Notes

Archive of release notes containing new features and feature updates for all products.

Legacy Knowledge Base Upgrade Notice

Preliminary Release Notes, 17 February 2026

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Release Notes Puzzel Case Management February 17th 2026

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Release Notes Puzzel Case Management February 5th 2026

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Puzzel Knowledgebase - February 4th Release notes

Free Mandatory Knowledge Base Upgrade for Legacy KB Customers

Release Notes Puzzel Case Management January 26th 2026

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Release Notes, 3 February 2026

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Puzzel Knowledgebase - January 23rd 2026 Release Notes

Puzzel Virtual Agents – Release Notes (2026.1.0)

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