443 results found

… and “Group” (Entra ID group). So, as an example, if you want a rule to execute when a new user is created you would … are added belonging to AD different groups. Due to the way Entra ID provisioning works, users are first created … SCIM attributes, please refer to RFC7643 Section 4 . If you want to make rule that depends on a users group membership …

… data management.  The returned response must be in JSON type in order for this feature to function correctly. How to … }, { "Field": "Free Text 2", "JsonQuery": … the index of the first occurrence found when searching backwards. ArrayAction Property   Type   Description   …

… To create a scorecard, you will need to: 1. Go to  EVALUATE 2. Click  Manage scorecards Tip : To help get you started, … scorecard. Simply click the  +Add  button Part 4: Contact types : Like channels, contact types can be used to filter … to derive a percentage weight for each line item. In this way, the sum of the system-derived percentages will  always …

… The October 2025 (2025.3.0) release introduces significant enhancements across … guided start to each conversation. Final Notes The October 2025 release introduces major improvements to Supsearch, …

… specific task such as Chat, Email, or Phone. There are two types of tabs, depending on whether they are customizable or … tab To edit an existing tab, or customize a tab, which was newly added, simply click on its name. This will open … there can only be one instance of the tab Enable 'Tab is always open' property – determines whether the tab stays open …

… improves navigation, and ensures faster training times — directly improving knowledge retrieval for both Virtual … website scraping without deep technial knowledge. Through a simple guided interface, relevant content is automatically … for improved navigation and workflow clarity. Fully backward compatible with all existing Supsearch configurations. …

… should now see a page showing if the provisioning operation was successful or not. If any error occured, there are error … and groups to the Puzzel ID application Typically you don’t want all the users / groups in your Entra ID directory to …

… status line moves and the duration counter (here at 00:09/02:47) increases.     You can easily see loud or very silent … caller in one channel and the agent in the other. If you want to jump forward, e.g. start playback 2 minutes into the call recording, …

… Step 1: Select a contact to evaluate If you want to dive straight in and start evaluating contacts, you can very … the option: Assign to me and evaluate now. You'll then be directed automatically to Step 2. Alternatively you simply …

… client click the “Edit” icon on the row of the client you want to edit. You will now be able to edit all editable … click the “Delete” icon on the row of the client you want to delete. You will now get a confirmation pop-up … with a UI, then this is probably the grant type you want. Client Credentials: typically used for backend …

… Exclusion Conditions (optional): Define rules to remove unwanted sections (e.g., footers, disclaimers). Click Convert …

… contacts together via a unique CX case. Configure how you want to score CX case outcomes. Evaluate all of the contacts … already belongs to an existing CX case, you will receive a warning letting you know that it cannot be attached to your …

… To edit a user profile: Go to  USER MANAGEMENT   Click  Add & … access restrictions applied to their account will see this warning on any restricted page: Report filters will also carry the same warning, with the Data Capture Response disabled for …

… Puzzel bot trainer delivers different levels of building a chatbot, from simple text answer FAQ-bots to advanced bots … actions from REST APIs. Puzzel Smart bot is a multi-purpose chatbot that can be used for a diverse range of customer … we aim to deliver a no-code, easy to build, low maintenance chatbot that focus on improving customer service …

… make it Inactive by clicking the Active pill. In the same way, to re-activate an Inactive topic, simply click the …