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… This article provides an overview of changes and additional features included in the planned release window of … a customised set-up before they can be activated. In addition, some features may have a set-up and/or monthly cost … Calendar Added new features to my calendar list view, including: Project filter (current or all) History filter …

… exist is found in “Predefined Entity Variable” If you want to create a new entity, you select “Manual Input Entity … The selected Entity text is the value of the entity. If you want to separate for example products, the value and the … same. [volvo](volvo) [tv](tv) [computer](computer) If you want to define a list of for example city name. You can add …

… Not all issues have the same impact on all customers due to different setup and configuration. Puzzel has therefore made it possible to tailor the individual maintenance and incident notifications per customer/ subscriber. Incidents also differ in severity, so all serious incident notifications …

… you are chatting with is still connected. Are you sure you want to close?" ("Der er stadig forbindelse til den person, … til Ledig (Ready). Information til kunden – $text01 (-20) (Information to customer – $text01 (-20)): Her kan du definere en eller flere variable tekster, …

… inden for SLA (Answer rate within SLA) i Ticker- køen , på wallboardet og i agentapplikationens køoversigt skal baseres …

… in the standard context variable called "context". By building a context switch as a default workflow in our entity … switch, the entity is stored as “context” and then thrown away as an entity when the entity switch was run. The default workflow in our context switch is our …

… længere end den definerede timeout, logges brugeren af. For Wallboard-brugergruppen kan du indstille timeout til f.eks. 7 eller 31 dage, så du ikke behøver at logge Wallboard-brugerne på hver morgen. Enkeltlogon: Liste over …