Release Notes

Archive of release notes containing new features and feature updates for all products.

Release Notes, July 25th 2023

  • Puzzel Case Management
  • Puzzel Contact Centre

Release Notes, July 11th/12th 2023

  • Puzzel Case Management
  • Puzzel WFM

Release Notes, June 27th/28th 2023

  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes, June 20th 2023- Exceptional PCM release

  • Puzzel Case Management

Release Notes, June 13th 2023

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes, June 12th 2023

  • Puzzel Sales Intelligence

Release Notes, May 30th/31st 2023

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes, May 16th 2023

  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes, May 2nd 2023

  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes, April 18th 2023

  • Puzzel Case Management
  • Puzzel Contact Centre