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… and “Group” (Entra ID group). So, as an example, if you want a rule to execute when a new user is created you would … are added belonging to AD different groups. Due to the way Entra ID provisioning works, users are first created … SCIM attributes, please refer to RFC7643 Section 4 . If you want to make rule that depends on a users group membership …

… }, { "Field": "Free Text 2", "JsonQuery": … the index of the first occurrence found when searching backwards. ArrayAction Property   Type   Description   … information is comprehensive and up-to-date. Please be aware that the 'Outbound Integrations', 'Event Rules', and …

… should now see a page showing if the provisioning operation was successful or not. If any error occured, there are error … and groups to the Puzzel ID application Typically you don’t want all the users / groups in your Entra ID directory to …

… client click the “Edit” icon on the row of the client you want to edit. You will now be able to edit all editable … click the “Delete” icon on the row of the client you want to delete. You will now get a confirmation pop-up … with a UI, then this is probably the grant type you want. Client Credentials: typically used for backend …

… Overview The main purpose of a data source in SupSearch is to extract articles — small, … From the Knowledge Hub , you can: Add and configure data sources Extract and review articles from connected … Settings for finer control.   Review the site tree. After crawling, a site tree is displayed showing all pages and …

… to it.  Puzzel Sales Intelligence Realtime connection Gradual rollout We are migrating to a new client to handle the … New branding New Puzzel branding will be introduced gradually, starting with the new logo. Puzzel ID Gradual rollout Migration to Puzzel ID has started and will …

… additional features planned for a release on 17 February 2026, and a few important announcements and reminders. The … minor bugfixes for these pages were deployed 12 February 2026.    New features Call recording storage time based on … Registration As announced in release notes 3 February 2026 , the new feature Call recording storage time based on …

… This guide walks you through the process of manually labeling user … at the bottom of the page. Locate the search engine you want to train and click on one of the items in the list to … search terms entered by users. Select the queries you want to manually label 3. Manually Label Queries Manually …

… of all the Real-time pages in the Admin Portal will gradually roll out to all customers.  The update introduces a … a menu item (e.g. Queue overview, Ticker User groups or Wallboard) under Real-time as it becomes available to your … show in Shift & Activity report Shift & Activity Report was counting all unpaid activity time against Unpaid Hours …

… 2025, we're providing a mandatory free upgrade to Legacy Knowledge Base solutions. Benefits of This Free Upgrade - … 2026. Logging in with Puzzel ID is mandatory to access the Knowledgebase after the upgrade. - Admin Assignment : Puzzel … the upgrade process. If a user currently has access to the Knowledge Base in the Puzzel Contact Centre (PCC) Admin …

… included in the planned release window of  October 15th/16th, 2024. The changes made in this release concern Puzzel … that several users see, and this user (the owner) no longer wants to maintain this Dashboard or if this person has left …

… Click on Create Select Build your own template in the editor to open the template editor Copy the content of the JSON file from the URL “ … mandatory fields in this screen, agree to the terms and conditions and click on Purchase Parameter Value Puzzel …

… length of time (Default is set to 8 hours), the system must wait to check for missing PCC requests against applicable … Name option is enabled. Select the queue from the list you want all the scheduled tasks to be assigned to. Copy case …

… and TenantID must be added and mapped to the same ID that was used in the sync client before: if id was given the mapping 12 in the sync client, ObjectID needs … catalog admin if the TenantID (In this case “ puzzel.com ”) was given the mapping 13 in the sync client, TenantID needs …