234 results found

… expectations. Resolve, Impress and Empower, help support agents during live interactions. Empower not only looks at supporting Agents but Managers too with tools such as performance management and Agent scheduling.  Resolve Start with the essentials for …

… and “Group” (Entra ID group). So, as an example, if you want a rule to execute when a new user is created you would … are added belonging to AD different groups. Due to the way Entra ID provisioning works, users are first created … SCIM attributes, please refer to RFC7643 Section 4 . If you want to make rule that depends on a users group membership …

… }, { "Field": "Free Text 2", "JsonQuery": … the index of the first occurrence found when searching backwards. ArrayAction Property   Type   Description   … information is comprehensive and up-to-date. Please be aware that the 'Outbound Integrations', 'Event Rules', and …

… This article describes the flows related to creating a 2-way SMS survey where Customer Insight Surveys can be sent to … This document describes the functionality and flow of a 2-way SMS survey . The pre-requisites are to have: SMS service …   ],   "identifier": "$(e164_phone_number)",   "identifierType": "Phone",   "channel": "SMS",   "content": "On a scale …

… access to specific Puzzel products. The steps you need to take with the rule engine after first synchronising your Entra … product access with Puzzel ID Rule Engine (Users enablement 2/2) Configuring synchronization of users / groups with … should now see a page showing if the provisioning operation was successful or not. If any error occured, there are error …

… the role to "customer". Go to the web address https://tm3.s2crm.com Please note, if puzzel-id enabled you have to use … You will be directed to your calendar view with bookable time slots. If you manage calendars for multiple … List , you can customize the time period for which you want to view your bookings. You can leave comments on a …

… client click the “Edit” icon on the row of the client you want to edit. You will now be able to edit all editable … click the “Delete” icon on the row of the client you want to delete. You will now get a confirmation pop-up … add a decription for your new secret. and add either a base64 encoded X.509 certificate or a JSON Web Key formatted RSA, …

… Exclusion Conditions (optional): Define rules to remove unwanted sections (e.g., footers, disclaimers). Click Convert …

… of written requests. As an example, you can define that you want maximum 1 e-mail/e-task request, but maximum 3 chats/social … the widget can now also make a search for one other entity type. As an example, this can be the “incidents” entity or …

… as the Group Type    Enter the Start or welcome message and signature message as required. Click Save before proceeding …

… This guide walks you through the process of manually labeling user … at the bottom of the page. Locate the search engine you want to train and click on one of the items in the list to … search terms entered by users. Select the queries you want to manually label 3. Manually Label Queries Manually …

… window of  September 11th until September 15th , 2023. The changes made in this release concern  Puzzel Sales … for some outcomes   … Release Notes, September 11th-15th 2023 …

… and end time of a workday, whether weekends should be bookable, and which week should be displayed as the default … of calendar sharing/integration will be release early 2025. Choose to link the resource to an existing calendar …