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… the current webpage is sent to the backend server. 2 . DOM "Washing": The DOM is processed and "washed," meaning it is stripped of elements based on the … and security. 3. Display to Agent: After the webpage is washed, it is rendered for the agent in the agent's …
… client click the “Edit” icon on the row of the client you want to edit. You will now be able to edit all editable … click the “Delete” icon on the row of the client you want to delete. You will now get a confirmation pop-up … with a UI, then this is probably the grant type you want. Client Credentials: typically used for backend …
… Exclusion Conditions (optional): Define rules to remove unwanted sections (e.g., footers, disclaimers). Click Convert …
… The EUWA Wrapper Interface (also called wrapper below) provides a … and communication for the End User Web Applications (EUWA). It allows the developers to initiate the EUWA fast and to communicate with them, without managing the …
… any font pixel size between 8 and 36. Previously this was limited to pre-determined values. The same options can …
… Additional status options when sending a reply or forward Previously, when sending a reply or forward on a ticket which was in 'Pending' or 'On-Hold' status, it was not possible to …
… that request to the agent, rather than deleting it as was previously the case. This enhancement addresses the …
… Flow Tool), but when an agent is connected to a caller and wants to make a consult call or transfer the caller, the … phone queues. Agent application Show Queue Status when Forwarding calls Requires configuration in the admin portal. … notes. When an agent is connected to a call they may want to transfer or consult the call to another queue. This …
… This guide walks you through the process of manually labeling user … at the bottom of the page. Locate the search engine you want to train and click on one of the items in the list to … search terms entered by users. Select the queries you want to manually label 3. Manually Label Queries Manually …
… id claim. An easier, but in some cases, less secure way is to use email as claim. In this case it is just a … “Save” to store the updated information if any changes was made. Accessing external providers directly By default, … Azure AD / Microsoft is the configured provider: If users want to skip the part of entering their email address, there …
… areas. To see and interact with the API visit this Swagger page where it is possible to read the API, and the Swagger also includes a example client with illustrative code samples in different languages. The Swagger can be found here: …
… length of time (Default is set to 8 hours), the system must wait to check for missing PCC requests against applicable … Name option is enabled. Select the queue from the list you want all the scheduled tasks to be assigned to. Copy case …