443 results found

… Name parameter and select Script in the drop-down menu for Type and click on Text Editor Paste the below code snippet …

… BotScript intuitive. You can experiment with it in BotStudio by selecting the ? icon > BotScript Documentation , and … Primitives: bool , int , float , str Collections: list , dict , set , tuple , slice Special Objects: Named Entity … 'orange'] Zero-indexed access: fruits[0] → 'apple' Dictionaries (Objects) Creation: {'TicketId': 'TICK09786', …

… solution that works across Puzzel applications, for an even simpler, easier day to day with Puzzel. Puzzel ID's benefits are many, including: Sign-in with just a Puzzel ID and password Jump from … application Sync current organisational users and groups directory With Puzzel ID, the highest level of user’s data …

… Puzzel's Digital Engagement tool provides an effective way of … it. It can be treated as a first line support for resolving simple mundane queries saving agent's time for resolving …

… active … Release Notes Puzzel Case Management February 17th 2026 …

… environment. Contacts can be retrieved from the Active Directory, while calendars can be retrieved from different sources. Currently the following are supported: … Puzzel Catalog Sync and can be used by organizations that want to make their data available to internal or external …

… to sign in with Puzzel ID here .    From 03.02.2026 the old way of signing in to the Agent Application with username and …

… To see a list of outstanding vacation/holiday requests. Click ‘ Vacation ’ from … left menu. Then ‘ Vacation Requests ’ in the left menu. A simple list will be shown. To view the specific details of a … partial holiday have been deducted from their annual allowance.   To add a partial holiday, add it like any other …

… For users performing lookups from their webpage towards https://chat.intele.com  or https://api.intele.com , …           … Discontinuing *.intele.com …

… a pop-up window where you can re-assign the contact to a different User by selecting an option from the drop-down … Click Remove contact and you'll be asked if you're sure you want to remove the selected contact/s. On a further click of …

… to deactivate when you have created your own structure. Adding levels to your structure / org-chart To support the … to reveal the following pop-up window.   As part of adding a new sub-group, you can also assign a Reporting Level. … here is Teams.  Don't worry if you make a mistake or you want to change anything - You can edit your structure at any …

… SMS Keyword NOSURVEY and score -1 to unsubscribe. If you want to inform about the SMS Survey unsubscribe option, you … a number between 1 and 6, where 6 is the best. If you dont want to receive SMS Survey after calling us in the future, … receives a SMS receipt confirming that the unsubscribe was successful. SMS Web Survey has a new red button where …

… time in statistics reports.  Example:  If a user at 11:25 ( T0 ) on your web page orders a callback to happen at 16:00 ( T1 ), this request is in the queue's 'waiting room' until 16:00, and at 16:00 its moved into … reports (Details per queue / Queue overview for all media types / Simplified queue report) In the 15-minute interval …

… saved. Part 2: Prompts:  The phrases used to prompt each type of feedback Part 3: Time to acknowledge  before the …  - The system enables you to prompt up to three different types of general feedback, However, If you only wish to prompt one or two types of feedback (rather than all three options), simply …

… - Report subscriptions. A new subscription with 3 different tabs will appear. Report and email recipients In … time ranges in the report and the subscription.   If you want a daily report for weekdays , you should select … only needs to be scheduled for Fixed date 1st:   If you want to send the report for several fixed dates, use a …