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… and json body: <assignlocal variable="surveyId" value="2b156ca0-7562-4f2e-b851-e51f0bc27647"/> <!-- Survey Language (optional). … value="sv" /> <!-- Define survey_expiry if you want it to not be the default 3 days --> <!-- <assignlocal …
… the Add new performance level button, the following modal window appears where you can add a new level. Please …
… The best way to determine whether callers should be able to access …
… Refer to https://auth.puzzel.com/swagger/ui/index#!/Authenticate/Authenticate_GetAccessToken … { "result": [ { "id": 0, "description": "string", "waitTimeMaxSeconds": 0, "waitTimeAverageSeconds": 0, "queueSize": 0, …
… New outcome will show the Create a new case outcome modal. You need to fill in each field in order to create the …
… Refer to https://auth.puzzel.com/swagger/ui/index#!/Authenticate/Authenticate_LogIn for the swagger documentation. Response Body { "accessToken": … "vipScore": 0, "reservedUserId": 123456, "reservedUserWaitTime": 0, "category": "string", "description": "string", …
… question. Click + New question to reveal the following modal pop-up Add the phrase you wish to use to prompt the …
… permissions. As a manager, you can view data in different ways depending on your permissions. Hierarchical View: As a … the 1-to-1 records & actions table , you'll see the Action modal. The action assignee or anyone with the permission to …
… collapsed="collapsed"] There are four user types: Person, Wallboard, API and BOT users. All ordinary (Person) users … should be given User type API/Chat bot (no email needed). Wallboard users will need an email as Puzzel ID to be able … title="Can I prevent my users from signing in the old way after we started with the new Puzzel ID sign-in?" …
… duration. Each record consists details about when the case was opened and closed, case type associated with it, the queue it was in, the closure and outcome of a case. You can also … information about the case including the opportunity that was identified, solution presented and the outcome of the …
… status in PAA. Persist last selected search source in forward modals. We're rolling out updates to the Agent API over …
… template, type Add Recipient Click send Close the order modal "In the start view, a new component called 'Scrive …
… dashboard" option from the submenu: In the Add dashboard modal that appears, you must enter a Name for the Dashboard, … the name and click Enter, and then click Save. If you want to change a Dashboard's visibility status, click on the eye icon, change it and then click save. If you want to change content in a widget, click the edit icon in …