… statusfeltet. Velg årsaken til statusendring fra rullegardinmenyen. Det er fire grunner som er oppført nedenfor: … kunden. Løst- Billetten er løst Alternativer for å la brukeren endre status kan konfigureres i kontoinnstillinger. … …
Product Documents / User Guide / Puzzel Case Management / Puzzel Case Management[Ticketing] Admin Guide / Ticket Management
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application
Product Documents / User Guide / Puzzel Case Management / Puzzel Case Management[Ticketing] Admin Guide
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Reporting
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Services / Silent Monitoring
… brukere. Hvis tofaktorautentisering er slått på, mottar brukeren en femsifret engangskode på SMS eller e-post hver gang …
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / GDPR and the Administration Portal
… (som defineret), eller indtil kontakten svarer. Der er 2 primære dialer-tilstande. Din virksomhed kan have …
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Reporting
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Catalog
Product Documents / User Guide / Puzzel Case Management / Puzzel Case Management[Ticketing] Admin Guide / Ticket Channels
… in te voeren De Kennisbank E-mailadres - Hier kunt u uw wachtwoord wijzigen of uitloggen. … Planner (Admin portaal) …
Product Documents / User Guide / Puzzel WFM
… verzoek. Een lopend verzoek wordt getoond in de systeemwachtrij, waar het vandaan komt. Aangezien vertegenwoordigers meerdere … en zich vervolgens aanmeldt bij de applicatie, minder dan 72/10 uur nadat hij een e-mail/social media-verzoek heeft …
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Real-time
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Reporting
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Catalog
Product Documents / User Guide / Puzzel Case Management / Puzzel Case Management [Ticketing] Agent Guide
