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… The bot has matched an intent, and also an entity which was set to memory as a variable. The bot will now respond …

… the planned release window of  March 21st to March 27th , 2024. The changes made in this release concern  Puzzel Sales … officially commenced.    … Release Notes, March 21st - 27th 2024 …

… must appear only once. nickName   string bob The casual way to address the user in real life, e.g., ‘Bob' or ‘Bobby' … Contact centre solution identifier.   platform text PCC Always “PCC”.   customerID text 19000 Puzzel customer that … Case management solution identifier   platform text PCM Always “PCM”.   customerId text 19000 Puzzel customer that …

… that matches any URL, and has an outcome configured to always trigger a generic start interaction panel. More complex … This can be achieved by enabling the option “Always evaluate this rule” (see Fig 1 above). All rules with … on every webpage the rule is relevant. It needs to be exposed in the webpage’s global scope, and it is expected to …

… group name when you create a new user group, and if you want to do changes in a user group profile for a user group … row, and some reports have sub-totals in addition. If you want to download a report as a file, you can from now on … specific rows (queues/agents) to be included if you don’t want all, and you can customise columns to be included. If …

… exist is found in “Predefined Entity Variable” If you want to create a new entity, you select “Manual Input Entity … The selected Entity text is the value of the entity. If you want to separate for example products, the value and the … same. [volvo](volvo) [tv](tv) [computer](computer) If you want to define a list of for example city name. You can add …

… This article describes the flows related to creating a 2-way SMS survey where Customer Insight Surveys can be sent to … This document describes the functionality and flow of a 2-way SMS survey . The pre-requisites are to have: SMS service … a SMS to the end-user with the first survey question The 2-way SMS handler will process incoming responses from the …

… Paina hakutuloksessa näkyvää osoitetta. Tehdasasetuksessa määritetty sähköpostisovelluksesi avautuu …

… Aanmelden bij wachtrijen Aanmelden bij wachtrijen gebeurt in de statusbalk bovenaan de applicatie. Afhankelijk van de functies, waarmee uw account is ingesteld, kunt u zich aanmelden met …