471 results found

… (new).     Following is the description of two different ways to test and configure Puzzel Contact Centre Chat. Instruction 1 contains instructions to test on Puzzels demo page which is the quickest way and instruction 2 is the same instruction set, including …

… to complete the domain authorization step. Step 1: Allow the SupChat Domain in SharePoint Before embedding … this website isn't allowed..." It means the SupChat domain wasn't added correctly in HTML Field Security. Go back and repeat Step 1 . [Screenshot Placeholder – SharePoint iframe permission …

… with the content of original module’s data, which is afterwards immediately activated . for every SharedTime module … of the page Services=>Editor , which is afterwards immediately activated for every XSLT file from the  … the just saved-as solution; page Services=>Editor lists 2 folders: “ControlCallflow” and “SharedTimeConfiguration”; …

… all eventualities as it is less predictable.  You may also want to check the weeks that have been used as source data …

… navigations are registered by the web browsers back and forward buttons, Puzzel Digital Engagement can still support … and Live share based co-browsing functionality can normally adapt to and support customer needs without any need for …

… We want to address how Puzzel responds to the challenge that our society faces from the COVID-19 virus and our plans to ensure we continue to deliver our … to ensure you can focus on your core business and not on adapting to service changes. We are continuing to monitor …

… The Email Settings can be edited when designing the Survey, in the General section.    Email Settings: Enter the … Save your changes   [/collapse] [collapse title="SMS Configurations" collapsed="collapsed"] The SMS information can be edited when designing the Survey, in …

… revolution. Fintechs are disrupting the market with new ways for people to bank, invest and manage their money. But … support that meets their individual needs. In October 2021, we conducted a survey of 1,000 UK consumers to find out … about these needs and how the industry is performing in the wake of the Covid-19 pandemic. … Financial Services Smart …

… General Settings There are some possibilities for adapting the service. Click “Settings” to be able to access … already working at the start of the next interval it will wait and write the following message to the log: “Busy, …

… for a skill already in a profile on this page.  If you want to add a skill to a profile, click + to open the Add … a skill or change skill level in a profile, and at least 1 agent is logged on to queue with this profile, we give a warning so that you can decide to do it now, or cancel and …

… and agentlog (calls/chats/emails/tasks per agent) every 15 minute to be used in Calabrio WFM. The queuelog and … night (around 0200), in case some very long calls/chats was not included in the correct time interval yesterday due … are lots of real-time views (Queue overview, Dashboards and Wallboards) showing status now (without any delays), and a …

… details and calendar. With sufficient access, you can edit some of these details. Maximum 500 contacts are listed … access, you can Delete an appointment (an event). Adding an appointment If you have sufficient rights, you can … Directory or another source with a set of fields that they want to synchronise. By setting some fields with web as …