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Knowledgebase

This section has questions and answers or small articles about a particular topic giving basic information and links to user guides
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  • Partner Portal Training video Partner Portal Training video An introductory video of our Partner Portal describing the platform and information you can find on the portal
  • Puzzel Academy (Learning Management System) Puzzel Academy (Learning Management System) Learning platform that hosts a mixture of eLearning courses and other digital resources
  • Downloads for all Puzzel Integrations Downloads for all Puzzel Integrations Page containing a list of applications and a link that will navigate you to the installers
  • Puzzel Contact Centre Puzzel Contact Centre Commonly asked questions and small articles about Puzzel Contact Centre solution
  • Puzzel Workforce Management Puzzel Workforce Management Commonly asked questions and answers and links to user guide material for further read
  • SMS Services In Puzzel solution SMS Services In Puzzel solution Frequently asked questions and small materials regarding SMS services
  • Third Party Workforce Optimization Third Party Workforce Optimization Commonly asked questions and small materials about third party WorkForce Optimization
  • Puzzel Customer HUB user guide Puzzel Customer HUB user guide
  • Troubleshooting & FAQs Troubleshooting & FAQs
  • Cancel or Reduce subscription Cancel or Reduce subscription
  • How to log a ticket to Customer Care How to log a ticket to Customer Care
  • Status Page Subscription - Incident & Maintenance Notifications Status Page Subscription - Incident & Maintenance Notifications

Published

30/04/2020 - 09:33

Last updated

24/09/2020 - 10:42
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