Knowledgebase This section has questions and answers or small articles about a particular topic giving basic information and links to user guides Download as PDF Back to Top Internal FAQ for Support team This section is intended for internal use Only for assisting our Support team on their job Partner Portal Training video An introductory video of our Partner Portal describing the platform and information you can find on the portal Puzzel Academy (Learning Management System) Learning platform that hosts a mixture of eLearning courses and other digital resources Downloads for all Puzzel Integrations Page containing a list of applications and a link that will navigate you to the installers Puzzel Contact Centre Commonly asked questions and small articles about Puzzel Contact Centre solution Puzzel Workforce Management Commonly asked questions and answers and links to user guide material for further read SMS Services In Puzzel solution Frequently asked questions and small materials regarding SMS services Third Party Workforce Optimization Commonly asked questions and small materials about third party WorkForce Optimization Cancel or Reduce subscription This is a space for cancelling or reducing Puzzel services How to log a ticket to Customer Care Status Page Subscription - Incident & Maintenance Notifications
