Release Notes

Archive of release notes containing new features and feature updates for all products.

Release Notes - January 10th 2023

  • Puzzel Case Management
  • Puzzel Contact Centre

Release Notes December 13th 2022

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes November 29th 2022

  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes November 15th 2022

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes November 1st 2022

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release notes October 18th 2022

  • Puzzel Contact Centre
  • Puzzel Digital Engagement
  • Puzzel WFM

Release Notes October 4th 2022 - PCM release

  • Puzzel Case Management

Release Notes September 27th 2022 - Exceptional PCM release

  • Puzzel Case Management

Release Notes September 18th 2022 - Exceptional WFM release

  • Puzzel WFM

Release Notes September 20th 2022

  • Puzzel Contact Centre