Release Notes

Archive of release notes containing new features and feature updates for all products.

Release Notes January 25th 2022

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes January 11th 2022

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release Notes December 14th 2021

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel WFM

Release notes December 1st 2021

  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel Digital Engagement
  • Puzzel WFM

Release notes November 16th 2021

  • Puzzel Contact Centre
  • Puzzel Case Management

Puzzel Contact Centre - Release notes October 5th 2021

  • Puzzel Contact Centre

Puzzel Ticketing - Release Notes September 18th 2021

  • Puzzel Case Management

Puzzel Contact Centre - Release notes September 7th 2021

  • Puzzel Contact Centre

Puzzel WFM – Release Notes September 5th 2021

  • Puzzel WFM

Puzzel Ticketing - Release Notes August 19th 2021 (Enhancement to GDPR functionality)

  • Puzzel Case Management