Release Notes

Archive of release notes containing new features and feature updates for all products.

Puzzel Knowledgebase - February 4th Release notes

Free Mandatory Knowledge Base Upgrade for Legacy KB Customers

Release Notes Puzzel Case Management January 26th 2026

  • Puzzel Case Management

Release Notes, 3 February 2026

  • Puzzel Contact Centre

Puzzel Knowledgebase - January 23rd 2026 Release Notes

Puzzel Virtual Agents – Release Notes (2026.1.0)

  • Puzzel AI Hub

Release Notes Puzzel Contact Centre Chat (New) January 21st 2026

Release Notes 20 January 2026

  • Puzzel Contact Centre
  • Puzzel Sales Intelligence
  • Puzzel WFM

Release Notes Puzzel Case Management January 12th 2026

  • Puzzel Case Management

Release Notes Puzzel Workforce Management January 6th 2025

  • Puzzel WFM