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… additional features included in the planned release of May 16th, 2023. The changes made in this release concern  Puzzel … -> Ongoing requests we are now adding a new column titled Type, which shows each request’s Category (if available). On page Real-time -> Wallboard -> Wallboard settings where you configure which …

… This guide walks you through the process of manually labeling user … at the bottom of the page. Locate the search engine you want to train and click on one of the items in the list to … search terms entered by users. Select the queries you want to manually label 3. Manually Label Queries Manually …

… To start the process of adding a new Source for the Social Messaging solution, simply press the button. This will show the dialog for adding a new Source: Please note that, effective from Aril …

… the changes: The changes that can be saved include lots of different operations, such as: Reordering or change in what … Dashboards you see (done in the Filter dashboards modal) Adding, editing or deleting Widgets Adding or deleting a … you have done changes that are not saved and you navigate away from the Dashboard page or refresh the page, the changes …

… report. When viewing the report under the Agent variant type, you will see a new tab 'Viewed & Acknowledged', which …

… facilitator. Each meeting can be actioned in one of three ways:  View ,  Start  or  Delete. As the meeting … facilitator selected  participant preview  when the meeting was set up, then a  View  option will appear enabling you to … as the focus of the meeting. If  participant preview  was not selected when the meeting was set-up, then, as the …

… a call. You can change your status to Ready whenever you want. Busy If your phone gives out a busy tone (you are on … connected to a caller and you need a break after this call, wait until the call has ended and you're in status Wrap-up, … requests (chat, e-mail/task, and social) in the same was as for calls, you can receive them based on your …

… More automated ways to get closer to your customers - Call Flow Tool …     The Call Flow Tool (CFT) now offers more automated ways to get closer to your customers with the addition of … within automated text messages. In this guide, we will walk you through the functionalities of both modules and how …

… appear next to each category, navigate to the one you want to edit and click the pencil icon next to it    A pop …

… of current configurations, or just an empty list. Either way, you should also have the “Add” button displayed on the … if you wish to start using the configuration right away. Step 6 - Grant admin consent As a final step, consider … what resources the app can access. There are a couple of ways to access this section: Return to the Azure AD …

… Groups, click the ‘Groups’ menu button Add a new group, type in the group name, Set the group to either global or …

… Join this table from 'cm_reporting_activities' if you want to get the text/name for the priority. Column name Data … this table. Join this table from 'cm_ticket_events' if you want to get the name of the event type. Column name Data … in this table. Join this table from 'cm_tickets' if you want to get the text/name for the priority. Column name Data …

… for Business but can also be used for authentication towards custom/external widgets. This document shows a step by … below are based on the Azure AD service release “1904” tenant, and the user is a “Global Administrator” with … application (e.g. “Puzzel S4B Connector) Supported account types  – Choose the option that is relevant for you. The …