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… number First, you must enter the phone number that you want to log on with and receive calls to (the application … you logged on with). Then you must choose the profile you want to log on with, given that you have more than one … the status button and choose Logoff. You will be issued a warning message if you are trying to log off or pause when …

… you have done changes that are not saved and you navigate away from the Dashboard page or refresh the page, the changes …

… to derive a percentage weight for each line item. In this way, the sum of the system-derived percentages will  always  add up to 100%. Of course, if your scorecard has … the scorecard is calculating results as you expect. If you want to edit the scorecard, simply exit preview mode by …

… This section will walk you through the various types of reports available for …

… request’s Category (if available). On page Real-time -> Wallboard -> Wallboard settings where you configure which queues to be included in a Wallboard, we will from now on show the available queues in …

… This guide walks you through the process of manually labeling user … at the bottom of the page. Locate the search engine you want to train and click on one of the items in the list to View Details .     2. Open the Training View  In the details view of your …

… in a specific queue The bot stops the workflow and waits for context for a set time The bot stops the workflow and waits for the user to input context which will be assigned … workflows depending on date settings Sets case type Waits for a defined amount of seconds Enables or disables …