437 results found

… the brackets displays the number of messages out of the total message count from the to level comments. Any nested … used to denote whether a meaningful action has been taken towards a specific post. Useful for the cases when a post does …

… order and Save Add a new Scrive process Choose template, type Add Recipient Click send Close the order modal   "In …

… faster and more reliable transfer of all solution-related data, promotes introduction of the practice of … leave original SharedTime module from original customer’s data or choose a SharedTime module from target customer’s data or choose different SharedTime module from original …

… not updated. The initiation event’s start is when the task was created, and it’s end when the agent finished the task. … to T1b At T1b the request is put into queue, and then at T2 it’s sent to agent First (at T0a), a pre-initiation event … queue event with start at scheduled time, duration until it was deleted and result=d is created, in addition to the …

… result set or from a call's Recording tab, the ‘Add reason’ modal opens if configured, and then the Player opens and the … caller in one channel and the agent in the other. If you want to jump forward, e.g. start playback 2 minutes into the call recording, …

… Modified by  Actions   Each of the columns is clickable, so you can sort the list by any of the above … of the following depending on the template from which it was built, for example: CSAT, NPS, CES, PMF or Custom. The … is only applicable to active surveys)   Video Tutorial Watch our video tutorial on how to manage your surveys …

… values. Add the following key–value pairs: Key Value pzlStartChatIntent videoCall pzlStartChatUiMode minimal pzlStartChatIntent = videoCall Ensures that the chat starts as a …

… assigned facilitator, you'll be prompted with the following modal message: Click OK and you'll then be taken into the …

… If you have done and 'applied' changes on the Dashboard page, the changes are not saved automatically. Dashboards are only … menu on the top right is clicked.  When there are no changes done on the Dashboard page, the Save icon appears …

… or an individual day, using the relevant Exit. The easiest way is to define when it's open and have "Exit used if … Please note that the value in the 'To' field should always be set one minute before the desired To time. This is …

… be deleted. Enter the queue by clicking the number below Total in Queue. Check the box to the right of the request …

… dashboard" option from the submenu: In the Add dashboard modal that appears, you must enter a Name for the Dashboard, … the name and click Enter, and then click Save. If you want to change a Dashboard's visibility status, click on the eye icon, change it and then click save. If you want to change content in a widget, click the edit icon in …