Product Collateral / Puzzel Module Description / Modules / Additional features
Product Documents / User Guide / Puzzel Case Management / Puzzel Case Management [Ticketing] Agent Guide
… (opslagtijd 3 maanden). Toegangslogboek Telkens wanneer een gebruiker zich aanmeldt bij Puzzel (Beheerder, … op (tijdstip, IP-adres, gebruikersnaam, browser, clienttype) Zowel succesvolle aanmeldingen als mislukte … De gegevens in het Toegangslogboek worden 90 dagen bewaard Bovendien tonen we de meest recente aanmelding van …
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / GDPR and the Administration Portal
Product Documents / User Guide / Puzzel Case Management
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application / Tabs
… Bot Gateway er en hub som gjør at kundene kan koble forskjellige … til generiske botrammeverk. Et av hovedtrekkene ved Bot Gateway er muligheten til sømløst å overlevere chatbotsamtaler … Last ned produktarket her for mer informasjon: … Bot Gateway …
Product Collateral / Puzzel Module Description / Modules / Additional features / Advanced Agent Assist
… time per day visas om egenskapen Enable Max time per pause type (under Users Products Agent application) är satt som …
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Users / Pause Reasons
… kurvediagram) om alle (standard) eller kun de øverste 5/10/15/20 rækker skal vises Hvis du vil begrænse, hvilke …
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Statistics / Reports (old page) / Custom Reports
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Services / Dialler overview
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Services / KPI Alarm
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Scheduling and Adherence
Product Collateral / Puzzel Module Description / Modules / Additional features
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Real-time / Queue Overview
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Services / Lists
Product Documents / User Guide / Puzzel Contact Centre / Puzzel Administration Portal / Widgets
