323 results found

… call and specifies the service in question.   Intent text Puzzel can configure the ‘My Intent’ text on your request. When the Caller see resemblance with the …

… the planned release window of  October 5th to October 9th , 2023. The changes made in this release concern  Puzzel Sales … with this outcome.  Click the outcome title to get last 200 customers for selected outcome.  Toolbox memory, your …

… throughout the entire session. Added minimize and maximize options to some view zones that lacked this feature … customer, and the script. This preview is presented while waiting for the call to start or for the customer to … changes to historic outcomes ensures that agents can always edit and delete historical outcomes. External web links …

… issue where, upon default loading, the Rolling Week option was selected in the interface but still displayed all … number in all customer cards. Resolved an issue where a 'v' was inserted when using 'ctrl + v' (paste) for the first … user admin interface.  Added the capability to view call forwarding settings for users in the user list. This feature …

… Final Reminder Following our announcement from January 28th 2026 , an automated upgrade process has been rolling for … infrastructure will be discontinued after February 24th, 2026 . What You Get With This Upgrade - Better performance …

… revolution. Fintechs are disrupting the market with new ways for people to bank, invest and manage their money. But … about these needs and how the industry is performing in the wake of the Covid-19 pandemic. … Financial Services Smart …

… timeline. Customer Intelligence Panel:         Ticket list was not being displayed for some of our customers. This has …

… Tags are a great way to label specific Tickets & Queries.To add new Tags, go …

… to sign in with Puzzel ID here .    From 03.02.2026 the old way of signing in to the Agent Application with username and …

… This section will walk you through the various types of reports available for …