168 results found

… self-service tools, designed to meet the evolving needs of modern, competitive contact centers. To support this …

… details and calendar. With sufficient access, you can edit some of these details. Maximum 500 contacts are listed … access, you can Delete an appointment (an event). Adding an appointment If you have sufficient rights, you can … Directory or another source with a set of fields that they want to synchronise. By setting some fields with web as …

… Puzzel is committed to delivering modern, unified solutions that help our customers capture …

… to track how the selected group is progressing towards the goal in the competition results. Competitions can …

… Fixed an issue where alternating between different channel types (e.g., Email → API → Email) did not always record timeline events for each switch. All channel … Ensures consistent ticket data synchronisation Autoforward Timing Improvement Improved the timing of …

… alert. Puzzel is continually working to improve our software and services to stay abreast with the new technology … The old method of Authentication will be superseded by the Modern Authentication service[ auth.puzzel.com ]. Customers …

… information on WebRTC, a common public technology used in modern web browsers and integrated into Puzzel Digital …

… in Sales Intelligence. The dashboard provides a new, modern interface, simpler setup tools, and greater options …

… concern the  Agent Application, Agent Assist, Bot Gateway and (new) Chat Application . Note that some of these … in a live environment with personalised guidance. No software download is required at either end and the real-time … video uses WebRTC technology which is native in all modern browsers. Screen Share Whilst seeing the same browser …

… For users performing lookups from their webpage towards https://chat.intele.com  or https://api.intele.com , …           … Discontinuing *.intele.com …

… or an individual day, using the relevant Exit. The easiest way is to define when it's open and have "Exit used if … Please note that the value in the 'To' field should always be set one minute before the desired To time. This is …

… This library contains the following elements: modernizr-2.8.3.js knockout-3.5.0.js moment.min.js (version … starrr.js used to present star-icons in the survey If you want to track the chatter’s browser activity (see separate …