323 results found

… timeline. Customer Intelligence Panel:         Ticket list was not being displayed for some of our customers. This has …

… Tags are a great way to label specific Tickets & Queries.To add new Tags, go …

… to sign in with Puzzel ID here .    From 03.02.2026 the old way of signing in to the Agent Application with username and …

… during your trial period with a reminder of your trial expiration date as shpwn below: End of Trial Period If you …

… called Chat (new).     Following is the description of two different ways to test and configure Puzzel Contact Centre Chat. … to test on Puzzels demo page which is the quickest way and instruction 2 is the same instruction set, including …

… channel types (e.g., Email → API → Email) did not always record timeline events for each switch. All channel … Ensures consistent ticket data synchronisation Autoforward Timing Improvement Improved the timing of auto-forwarded emails from filter rules to execute at the correct …

… to track how the selected group is progressing towards the goal in the competition results. Competitions can … from the user during the period. Any cancellations or credit adjustments to outcomes made before the competition do not affect the results, so competition results cannot be directly compared to, for example, a performance report. You …

… all eventualities as it is less predictable.  You may also want to check the weeks that have been used as source data …

… click  Export Save the certificate in the Puzzel Office 365 Connector folder in your windows explorer. Also, you …