Product Documents / User Guide / Puzzel Contact Centre / Puzzel Agent Application
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Scheduling and Adherence
… vuonna jäljellä olevien tuntien määrä. Lisäksi osan Awaiting Authorisation (Odottaa hyväksyntää) alla on …
Product Documents / User Guide / Puzzel WFM / Agent portal
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / People / Vacation and holidays
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Forecasting
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Scheduling and Adherence
Product Collateral / Puzzel Module Description / Modules / Additional features
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Scheduling and Adherence
… asiakaspalvelijat voivat vastata puheluihin suoraan tietokoneeltaan, tabletiltaan tai matkapuhelimestaan. Kiinteitä …
Product Collateral / Puzzel Module Description / Modules / Channels
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / People
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Reporting
Product Documents / User Guide / Puzzel WFM
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Settings
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Scheduling and Adherence
… noudatti työvuorolistan mukaista työaikaansa Total OOA (OAA yht.) Kokonaisaika, jona asiakaspalvelija ei …
Product Documents / User Guide / Puzzel WFM / Planner(Admin portal) / Reporting
