Support and insight services
Support and insight services
Can be used by the administrator to view details or troubleshoot unusual situations. In addition to the services listed below, detailed views are also available in the customer card.
Customer
Support > Customer insight
View details about processing and conversations for a specific customer number.
Reports
Support > Report insight
View raw data from performance and time log.
Support > Insight Email
View outbound email traffic.
SMS
Support > Insight SMS
View outbound SMS traffic.
Log
System admin > Log
Show all logins.
