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… and “Group” (Entra ID group). So, as an example, if you want a rule to execute when a new user is created you would … are added belonging to AD different groups. Due to the way Entra ID provisioning works, users are first created … SCIM attributes, please refer to RFC7643 Section 4 . If you want to make rule that depends on a users group membership …

… type  The status of the survey  The date that the survey was sent  The date the user responded  The user’s contact …

… should now see a page showing if the provisioning operation was successful or not. If any error occured, there are error … and groups to the Puzzel ID application Typically you don’t want all the users / groups in your Entra ID directory to …

… client click the “Edit” icon on the row of the client you want to edit. You will now be able to edit all editable … click the “Delete” icon on the row of the client you want to delete. You will now get a confirmation pop-up … with a UI, then this is probably the grant type you want. Client Credentials: typically used for backend …

… Connect extracted articles to Search Engines for indexing   2. Adding a New Data Source Go to Knowledge Hub → Data … . Click Add Data Source in the top-right corner. Select the type of data source (Puzzel, Web Scraper, Upload, or … Exclusion Conditions (optional): Define rules to remove unwanted sections (e.g., footers, disclaimers). Click Convert …

… The reason we are making these enhancements is due to a diverging understanding between customers of how the … Deletion Period: You can define in the application when you want the system to automatically delete tickets and customer … to this feature, Puzzel are not able to assume how you want these settings configured in your account.  Therefore, …

… view zones on the start page, while waiting for tasks, and within customer cards. This is to achieve a …

… document(requires sign-in) for details regarding firewall settings and relevant ports/ip-addresses. It is … Softphone. Here, agents can first of all choose if they: Want to log on with Softphone or not Choose a ringtone Set … and then click on the Block setting and change it from Always block on this site to one of the above settings as …

… number First, you must enter the phone number that you want to log on with and receive calls to (the application … you logged on with). Then you must choose the profile you want to log on with, given that you have more than one … the status button and choose Logoff. You will be issued a warning message if you are trying to log off or pause when …

… to see a list of all active customers. Click on the edit button against teh customer to view his/her details.  First tab displays customer details which can be modified and saved.  Second tab will show Tickets, where agent …

… in a specific queue The bot stops the workflow and waits for context for a set time The bot stops the workflow and waits for the user to input context which will be assigned … workflows depending on date settings Sets case type Waits for a defined amount of seconds Enables or disables …

… Fields in the Scrive template can be linked to corresponding fields in PSI. Puzzel will assist with the initial … Click the ... button to access features such as sending reminders or deleting agreements." … E-signing by Scrive …

… articles written into the Puzzel Case Management text editors.  Any words which are not spelt correctly will be … Multilingual Spell Checking It is possible to add multiple dictionaries at once to your browser settings.  This means that spell checking in the text editors are checked against all available dictionaries …