139 results found

… revolution. Fintechs are disrupting the market with new ways for people to bank, invest and manage their money. But … about these needs and how the industry is performing in the wake of the Covid-19 pandemic. … Financial Services Smart …

… all eventualities as it is less predictable.  You may also want to check the weeks that have been used as source data …

… For users performing lookups from their webpage towards https://chat.intele.com  or https://api.intele.com , …

… corner on the Silent Monitoring page. If the agent that you want to monitor is already active in a Puzzel call, you/the … listener will receive a call immediately.  If the agent you want to monitor is not engaged in a Puzzel call, you/the … be called. Please note there is no guarantee the agent you want to monitor will receive and answer any call from Puzzel …

… (new).     Following is the description of two different ways to test and configure Puzzel Contact Centre Chat. … to test on Puzzels demo page which is the quickest way and instruction 2 is the same instruction set, including …      Test Chat (New) on Puzzel demo page The fastest way to test Chat (New) is to create a Configuration, an …

… during customer interaction. The top articles are always listed in the centre panel when the tab is first …

… we’re excited to unveil the new  Puzzel Chat  — a step forward in conversational technology that delivers  smarter …

… the token's expiry approaches, initiating an automatic renewal. A nightly failsafe mechanism also checks and renews …

… to the Conversation Flow page. Select a node where you want to add an activity. Expand the Activities section. … the bot to synchronize: Enable Webaccess for the queues you want to use from within the bot here: … the IDs in the red circle above, to target the queues you want to fetch information from. It should then be specified …

… currently working on, the Parent ticket. It is an efficient way of grouping all the related tickets to the present … Parent and Child Tickets widget and search the ticket you want to assign as a parent to the current ticket by ticket …

… Score, responses, and Percentage of Total. Video Tutorial Watch our video tutorial on how to use the analytics …

… in the form of a dopdown panel.        Video Tutorial Watch our video tutorial on how to use the survey designer …

… (if enabled) failed in some cases where a phone number was provided, but no email address. It is now possible to …