168 results found

… yellow state like admin, break, training etc) or log off, always click pause (or log off) when you are in status Wrap-up …

… all eventualities as it is less predictable.  You may also want to check the weeks that have been used as source data …

… revolution. Fintechs are disrupting the market with new ways for people to bank, invest and manage their money. But … about these needs and how the industry is performing in the wake of the Covid-19 pandemic. … Financial Services Smart …

… specific intent label and trigger the node. Clear execution order: The system checks in this fixed order — Requirement → … only match if context X and visitor says Y) in a clearer way. Less complexity when maintaining flows—clearer rules, … of what’s new.     … Puzzel Virtual Agents – Release Notes (2025.3.5) …

… for a skill already in a profile on this page.  If you want to add a skill to a profile, click + to open the Add … 1 agent is logged on to queue with this profile, we give a warning so that you can decide to do it now, or cancel and … is changed.   Create new user group profile There are 3 ways to create a user group profile: Add a profile and …

… timeline. Customer Intelligence Panel:         Ticket list was not being displayed for some of our customers. This has …

… (new).     Following is the description of two different ways to test and configure Puzzel Contact Centre Chat. … to test on Puzzels demo page which is the quickest way and instruction 2 is the same instruction set, including …      Test Chat (New) on Puzzel demo page The fastest way to test Chat (New) is to create a Configuration, an …

… to sign in with Puzzel ID here .    From 03.02.2026 the old way of signing in to the Agent Application with username and …

… panel will now 1) display more detailed reasons if no reply was generated, and 2) show GenAI guard scores, etc. In a … where passwords were visible in the BotAdmin "Create User" modal. Addressed issues related to bot uploads with GenAI … fixes and security updates. Final Notes The Puzzel AI Hub 2025.1 release introduces important UI enhancements, improved …