167 results found

… revolution. Fintechs are disrupting the market with new ways for people to bank, invest and manage their money. But … support that meets their individual needs. In October 2021, we conducted a survey of 1,000 UK consumers to find out … about these needs and how the industry is performing in the wake of the Covid-19 pandemic. … Financial Services Smart …

… details and calendar. With sufficient access, you can edit some of these details. Maximum 500 contacts are listed … access, you can Delete an appointment (an event). Adding an appointment If you have sufficient rights, you can … Directory or another source with a set of fields that they want to synchronise. By setting some fields with web as …

… to track how the selected group is progressing towards the goal in the competition results. Competitions can … report. You choose which value to compete on, such as order value, booking, orders per hour, number of surveys, sales rep commission, …

… timeline. Customer Intelligence Panel:         Ticket list was not being displayed for some of our customers. This has …

… Message templates Gradually rolling out in November 2024 Agents can use …

… corner on the Silent Monitoring page. If the agent that you want to monitor is already active in a Puzzel call, you/the … listener will receive a call immediately.  If the agent you want to monitor is not engaged in a Puzzel call, you/the … be called. Please note there is no guarantee the agent you want to monitor will receive and answer any call from Puzzel …

… Over the past year, we have gradually moved towards more agile and frequent release … and improvements can be released at any time, without waiting for scheduled maintenance windows. What Does This …

… Tags are a great way to label specific Tickets & Queries.To add new Tags, go …

… contact Puzzel Support if you would like access. New rule type: Static A Static condition is not performing any … or “Never match”. “Always match” can be used as a fallback rule in the bottom of the rules list when no rule with … false when evaluated by the Chat (new) rules engine. Such conditions can still be useful in rules created to only be …

… during customer interaction. The top articles are always listed in the centre panel when the tab is first … the Knowledgebase Management System by pressing the  icon next to the search bar. This will bring up suggest article … below. Click on Send to see a sent confirmation dialog box. The bell icon to the top of the menu allows quick access …

… we’re excited to unveil the new  Puzzel Chat  — a step forward in conversational technology that delivers  smarter …

… the token's expiry approaches, initiating an automatic renewal. A nightly failsafe mechanism also checks and renews …