234 results found

… lasts today and N more days.  Example: If I on Monday at 10:30 give access for 3 days, the recipient will have access … of the link) might have dialled a number X and then been forwarded to your ' Access number ' Y, which means the caller … Playback page are: Logo (upload you company’s logo) File type should be . png or .jpg . The logo file you upload will …

… group name when you create a new user group, and if you want to do changes in a user group profile for a user group … row, and some reports have sub-totals in addition. If you want to download a report as a file, you can from now on … specific rows (queues/agents) to be included if you don’t want all, and you can customise columns to be included. If …

… from configured knowledge sources (Supsearch) Context awareness Maintains conversational context across multiple … are included in the generated answers. If you do not want links to be shown, disable: Show links used for answer … Node . You can also define a custom fallback node if you want different behavior, such as: Asking the user to …

… Systemindstillingen for Optaget timeout (Busy timeout) er 15 sekunder, og virksomheden har arvet denne værdi: Hvis din … på Gem ændringer (Save changes). Forskellige egenskabstyper De vigtigste egenskabstyper er: TIL/FRA-egenskaber, der kun er synlige for dig på …

… additional features planned for a release on May 27th/28th, 2025. The changes made in this release concern Puzzel … becomes 'personal' In the release notes for May 13th/14th 2025 we announced that each Reports subscription got an Owner.  From May 28th 2025, ordinary users will only see their own Report …

… eueAgentsInPause":"0","visualQueueQueueSize":"0","visualQueueWaitTimeMax":"0"}       RuleMatch   A interaction is … Guid. Can be used to connect which interaction was displayed to the visitor.  If time module is used     … 0 Info regarding visual queue visualQueueWaitTimeMax 0 Info regarding visual queue             …

… til Administration, kan du kun se de administrationsegenskaber, der er slået TIL for din virksomhed, samt nogle … – Brugere (Users – Users). Optræd som en anden bruger (Wallboard) (Act as another user (Wallboard)): Standardindstillingen er TIL. Hvis egenskaben …

… shows the Puzzel Platform availability and number and type of tickets raised with Puzzel Support   ü ü ü Emergency … P2) 24/7       ü       *Business Hours **Extended Hours Norway Monday - Friday 08:00 – 16:00 CET 08:00 – 21:00 CET … for testing the change Attachments, for example scripts, .wav files, call flows         5.5 All Change Requests are …

… protocols to verify the identity of end-users in a secure way. 1. Standard OIDC-flow An OIDC explicit code flow allows … engage can be described as: Providing a reliable and secure way to connect/link a visitor’s puzzel-session (i.e. the … this, the visitor identification in Puzzel utilizes both types of flows described in the previous sections, and the …

… The bot has matched an intent, and also an entity which was set to memory as a variable. The bot will now respond …

… i Nexmo/Vonage -instrumentbrættet. WhatsApp skabeloner Introduktion Hvis en kunde starter en samtale med en virksomhed, og 24 eller flere timer udløber, før en virksomhed kan behandle … kan virksomheden kun sende en særlig forhåndsgodkendt skabelon som svar. Selve skabelonen er en standard …

… of the Detailed Traffic Invoice report should disregard the 2 first fields to the left in the table below. Summarized … to the Invoice Currency, which is the currency the invoice was issued in. In most cases rcurrency and icurrency are the … Traffic direction.     country_destination e.g. Denmark, Norway, Sweden, Finland, etc Name of Puzzel billing entity.   …

… in the Puzzel Contact Centre Solution October Release 2019, implemented in the evening of October 15th, 2019. The … and widgets, we have split our keyboard shortcuts into two types: Application Shortcuts Widget Shortcuts Application … Hold/Unhold Alt+M Recording Alt+R Censor Ctrl+Shift+X Forward Alt+T Transfer Alt++ Consult Alt+- Send-Message …

… the “Max concurrent written requests improvement” that was announced in the preliminary release notes, was deployed … requests page) before its scheduled time In column Total in queue (and on page Queue details) after its … a text entry from the agent. The shown file name is a clickable link, but since the file is only temporarily stored …