106 results found

… "maxOneRequestForPreferredAgent": true, "preferredAgentWaitTimeSeconds": 0, "reservedAgentWaitTimeSeconds": 0, "vipScore": 0, "agentId": 0, …

… end of January 2019, support for TLS versions 1.0 and 1.1 was deprecated and applications using these protocols are … using our products, you will need to upgrade to a more modern browser with TLS 1.2 support (or later), and/or  you … desktop client to the new and final version (1.22.x) which was released in the October release window, available at  …

… you that support for WMA (Windows Media Audio) format in call recording files delivered to FTP will be discontinued … delivery via FTP. What you need to do If you still require call recording files to be delivered to FTP, please contact … files delivered to FTP   … End of Life Announcement: WMA Call Recording Files Delivered to FTP …

… and OpenID Connect (OIDC) Know which Puzzel services you want to access Setting Up an OIDC Client Accessing OIDC … name for your client (this is not the client ID) Grant type : Choose the appropriate OAuth grant type, for APIs … the appropriate user group Choose user type: Person, API, Wallboard, or Chatbot Enter a unique username Important : …

… 'log': 'consolelog.min', 'moment': 'moment.min', 'modernizr': 'modernizr-2.8.3', 'jquery': 'jquery-latest.min', 'jqueryui': …

… to the new Agent Application This document is based on the video below, put together by our Product team. To see the … user guide for the new Agent Application, go  here . If the video appears blurry, please increase the quality setting (the cogwheel icon) in the video player to HD-1080p. Why change to the new Agent …

… transition, we are here to guide you every step of the way. What do you need to do? When the migration is complete, … will feature a completely updated look and feel.    The modernized interface is designed to be more intuitive and … to a new portal—it’s part of a complete rewrite and renewal of the Puzzel SMS Platform. Based on insights from our …

… transition, we are here to guide you every step of the way. What do you need to do? When the migration is complete, … will feature a completely updated look and feel.    The modernized interface is designed to be more intuitive and … to a new portal—it’s part of a complete rewrite and renewal of the Puzzel SMS Platform. Based on insights from our …

… Go to Apps -> App Manager and edit the application you want to place the phone capability in. For example : Service …

… (very short calls, aggressive redials, frequent number swapping). Risky patterns reduce number reputation and … works—no Siri required A) Be consistent and recognizable Always present a visible CLI/ANI (never “No Caller ID”). Use a …

… When you have accessed the Puzzel application, you can view and/or configure your … account. This includes the following: The user's first, middle and last name that can be viewed and edited The mobile … of your user profile enables users to configure a new password and set up two-factor authentication.  To set up a …

… Puzzel is committed to delivering modern, unified solutions that help our customers capture …

… "1.0" \ }' 'https://auth.puzzel.com/api/Authenticate/LogIn' Request URL https://auth.puzzel.com/api/Authenticate/LogIn Refer to … auth.puzzel.com/swagger/ui/index#!/Authenticate/Authenticate_LogIn for the swagger documentation.  Response Body { …