Add-ons You can personalise your package by adding one or more add-ons from the list to suit your organisational needs. LiveShare Video call Co-Browsing Agent Screenshare Customer Interaction Resources Dialler Voice transcription Extra recording storage Case management SMS campaigns Email campaigns Directory Schedule a meeting PCI phone payment Identity & verification Contact Centre Management Puzzel WFM Puzzel Quality Assurance Raw data Text to Speech (TTS) Voice Bot Customer Insights Chat & SMS survey AI Customer faceing Knowledgebase Additional data models for chatbot conversations Traffic and Connectivity Puzzel Express Connect SIP Trunk Puzzel Partner Connect SIP Trunk Multi carrier option Puzzel Private VPN Trunk for partners Telenor IPT Partner Connect Telia NO Partner Connect NetNordic Partner Connect SIP Trunk Premium SMS (Norway only) Gold Access number Third Party Integration Salesforce Zendesk Dynamics CRM Presence Hub Single Sign-On (SSO) Digital Engagement Bot Gateway Puzzel Bot Gateway Google Analytics Digital Engagement Generic APIs WhatsApp Download as PDF Back to Top Book traversal links for Add-ons ‹ Previous article Return to section home Next article ›
