Video chat and WebRTC setup alternatives
Please note, this documentation is referring to functionality for which an End of Life has been announced. The announcement can be found here, and the new product documentation is available here.
The following document outlines key information on WebRTC, a common public technology used in modern web browsers and integrated into Puzzel Digital Engagement to allow voice and video calls without the need for any party to install applications and plug ins. Therefore, WebRTC allows Puzzel Digital Engagement to be used by both parties using only a standard web browser.
For more information, please consult the document below: